One part that I thought was important was about how "teachers can speak privately to students having trouble, and without humiliating them explain their expectations and help them find ways to meet them" (pg.71).
This part stuck out to me because I know how self-conscious most high schoolers are and I know that I, personally, hated it when teachers would address your "troubles" out loud, or announce your bad grade out loud, it's embarrassing. There are plenty of other ways to address the student's problems in quiet manner. I also liked that it not only addressed that issue but also the issue of how you can help them find ways to fix the problem(s).
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